Warming hearts, making S’mores
We hit the road with Hershey’s to share a little sweetness and inspire human connections.
Experience Design
Sensorial Technology
Connected Activations
Behavioral Intelligence
Purposeful Partnerships
The sweetest tour of the year.
An ordinary sampling program wouldn’t cut it.
When Hershey’s launched a campaign that was all about warming hearts, we knew we couldn’t just hand out samples. Our nationwide tour brought S’mores beyond the campfire—and brought people together, as only Hershey’s can.
the story we made
Guests could get a premade S’more or pick up ingredients at the counter, then enjoy the timeless, communal experience of cooking S’mores together.
We added conversation starters on every plate, set up oversized games like “Connect S’more,” and featured an instantly Instagrammable photo op.
HOW WE BUILT IT
Well-oiled machines.
The tour stopped at dozens of family-focused events across the country. GMR planned it all and handled the logistics: permits, DOT compliance, food storage and much more.
Our in-house staffing agency hired and trained over 200 people who worked on the tour. We found qualified candidates for highly specialized roles, even in small towns.
THE RESULTS
146
S’mores served per hour, or 2 per minute—S’mores aren’t exactly a speedy treat so that’s saying something!
45
event activation days at 27 tour stops
66% of visitors said they planned to make S’mores with their family and friends more often—in fact they intended to do it twice as often
90%
of visitors said they enjoyed the experience
Market research & insights
Graphic & environmental design
3D rendering
Video production & editing
Event tracking & analytics
Product showcasing & sampling
Experiential fabrication & consulting
Event logistics
Staffing & training
Field management
And many more